“I’m positive about the future of work. I’m learning, adapting and using new technology to work smarter, giving me more time to focus on what matters most.”
People-powered performance.
How to unlock happiness in the hybrid workforce
Work is changing. But not everyone is experiencing it in the same way.
AI is reshaping tasks, roles and expectations, creating a new hybrid workforce where people and technology increasingly work side-by-side.
But technology is only one part of performance. How people experience work matters most.
Purpose. Happiness. Trust. Skills. Confidence. Support. The working environment around them.
Together, these help create the conditions in which people can navigate change and perform at their best.
The experience behind performance
People can have access to the same technology and experience work very differently.
The thriver
The builder
“I don’t just want to keep up with change, I want to shape it. I’m always exploring new ideas and finding smarter, better ways to get work done.”
The seeker
“I can see where work is heading and want to be part of it. With the right support, skills and space to learn, I can move forward with confidence.”
The drifter
“Work is changing around me, and I want to be part of it. I just need more opportunities to learn, build my skills and understand where I fit.”
Our latest Global Workforce of the Future research looks beneath the surface of the workforce to understand these different experiences and what organizations can learn from them.
Different people. Different experiences. Different needs.
Building the new hybrid workforce starts with understanding the people within it.
- Who is thriving?
- Who is ready to build what's next?
- Who wants to grow but needs more support?
- And who risks being left behind?
Meet the worker types and discover what they can tell us about the future of performance – then take our test. Which worker type do you relate to most?