Putting people at the heart of AI transformation

A different version of this article originally appeared on www.adeccogroup.com

As Sanofi advances its ambition to use AI at scale, its focus remains firmly on people, helping employees build the skills, confidence, and support needed to thrive in a changing world of work.

For The Adecco Group, the future of work is not defined by technology alone. It is shaped by how organisations empower people to adapt, grow, and contribute alongside new technologies. Our long-standing partnership with Sanofi demonstrates how a people-centred approach can help organisations navigate transformation while strengthening culture, leadership, and performance.

Over more than two decades, the relationship has evolved from workforce solutions support into a strategic partnership spanning leadership development, coaching, talent, and technology expertise. Working together, we have focused on creating solutions that reflect Sanofi’s unique culture, values, and long-term ambitions rather than applying a one-size-fits-all approach.

As AI becomes increasingly embedded across the organisation, Sanofi’s priority has been to ensure employees are equipped to embrace change with confidence. Through leadership development initiatives, accessible coaching, and ongoing capability building, the organisation has invested in helping people develop the skills needed to succeed in an AI-enabled workplace.

The partnership reflects a shared belief that technology delivers the greatest value when combined with human potential. While AI can enhance productivity, provide insights, and automate routine tasks, leadership, collaboration, trust, and inclusion remain essential human strengths.

By combining workforce expertise with a commitment to lifelong learning and development, Sanofi is building an organisation where people and technology work together, creating a future of work that is more capable, connected, and resilient.

"We see ourselves as one Sanofi. Transformation is about bringing everyone with you."

Raj Verma, Chief Culture, Inclusion and Experience Officer, Sanofi

"AI is a powerful partner. It changes tasks, but it doesn't replace the things humans do best: empathy, judgement, engagement and creating psychological safety. Those remain firmly human responsibilities."