At a time when workers remain connected all the time, the workforce has never felt more disconnected. Despite the always-on Teams messages and after-hours emails, worker motivation is lower than ever before in the pandemic – and leaders are struggling to see the signs.
To fully understand the rising and shifting expectations and attitudes of both employees and managers in this new era of work, the Adecco Group commissioned an eight-market study into attitudes, behaviours, and outlooks of office-based workers on the future of work. Resetting Normal: Defining the New Era of Work helped businesses and organizations better navigate uncertain times in 2020.
The second edition of Resetting Normal, which you can download here, builds upon our original research and expands on the outlook for the future of work for 2021 and beyond surveying 14,800 knowledge-workers across 25 countries.
In our survey, we found a significant disconnect between management views of their own performance – and the opinions of their employees on their performance. Relationships, team motivation, and the sense of company culture have all regressed since the pandemic began in 2020. These disconnects pose a major threat to overall company cohesions. Only leaders hold the key to reconnecting employees and re-inventing the corporate culture.