The past 18 months have led to a radical shift in the world of work. More than ever before, workers have begun to re-evaluate their priorities. The “one size fits all” approach will no longer work in the new normal, where flexibility and greater autonomy over work are key.
To fully understand the rising and shifting expectations of both employees and managers in this new era of work, the Adecco Group commissioned an eight-market study into attitudes, behaviours, and outlooks of office-based workers on the future of work. Resetting Normal: Defining the New Era of Work helped businesses and organizations better navigate uncertain times in 2020.
The second edition of Resetting Normal, which you can download here, builds upon our original research and expands on the outlook for the future of work for 2021 and beyond. This year, we surveyed nearly 15,000 knowledge-workers across 25 countries.
Five key themes have emerged from the research.