The Adecco Group and Microsoft renew strategic collaboration to drive the future of work
This renewed agreement reinforces the Adecco Group’s commitment to being at the forefront of digital transformation in the HR industry - not just adapting to the future of work but actively shaping it.
The agreement spans a comprehensive suite of Microsoft technologies, including Azure cloud services, Microsoft 365 enterprise solutions, Microsoft Security and Compliance, and a global rollout of Microsoft Dynamics 365 as the Group’s unified platform for finance and procurement. More than a technology upgrade, this partnership is a strategic enabler of the Adecco Group’s ambition to pioneer human-centric technology to enhance employee, candidate and client experience.
“Our renewed partnership with Microsoft is a shared vision for the future,” said Caroline Basyn, Chief Digital and IT Officer of the Adecco Group. “Together, we are building a future-ready organisation that empowers our people, enhances operational excellence, and delivers greater value to our clients and candidates around the world. We put people at the centre of everything we do, but we live in a time of significant digital disruption. We have a robust technology roadmap to ensure that we remain ahead of the curve in the rapidly evolving world of work.”
“At Microsoft, we believe in the transformative power of partnerships,” said Catrin Hinkel, CEO Microsoft Switzerland. “This collaboration with the Adecco Group is enabling us to deliver global impact - empowering recruiters globally with the tools, data, and AI-driven insights they need to unlock human potential. Together, we are shaping a frontier organisation: one that is digitally enabled, globally connected, and built to lead in the next era of work.”
Key highlights of the renewed agreement include:
- Accelerated Cloud Journey: Backed by significant Microsoft investment, the Adecco Group continues its modernisation of IT infrastructure on Azure – advancing its Cloud-First strategy and unlocking scalable innovation.
- Data Platform Modernisation: Leveraging Microsoft Fabric to unify data across front-office, middle-office and back-office functions – establishing a global data foundation for agentic AI and intelligent decision-making.
- Global Dynamics 365 Deployment: Establishing a unified ERP platform to streamline financial and procurement processes across the Adecco Group.
- Modern Workplace Transformation: Upgrading to Windows and Microsoft 365 Enterprise to enable seamless and secured collaboration and advanced analytics for all employees.
- Security & Compliance: Deployment of the Microsoft Security and Compliance Suite to deliver advanced threat protection and ensure regulatory confidence across the Adecco Group global operations.
Beyond the renewed agreement, the Adecco Group has already rolled out Copilot chat across all its enterprise users to accelerate collaboration and decision-making. This AI powered solution enables the teams to work smarter, resolve issues faster, and drive operational efficiency.
This strategic collaboration renewal is a testament to the strength of the relationship between two global leaders and reflects a shared commitment to innovation, inclusion, and impact. As the Adecco Group continues to evolve its global operations, Microsoft remains a trusted partner in powering the next generation of workforce solutions.
For further information please contact:
The Adecco Group Corporate Press Office
Jürg Schneider
Group Head External Communications, The Adecco Group
media@adeccogroup.com
Tel: +41 (0) 79 876 09 21
About The Adecco Group
The Adecco Group is the world’s leading talent and technology expertise company. Our purpose is making the future work for everyone. Through our three global business units - Adecco, Akkodis and LHH - across 60 countries, we enable sustainable and lifelong employability for individuals, deliver digital and engineering solutions to power the Smart Industry transformation and empower organisations to optimise their workforces. The Adecco Group leads by example and is committed to fostering sustainable employability and supporting resilient economies and communities.
The Adecco Group AG is headquartered in Zurich, Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange (ADEN).
https://www.adeccogroup.com/