The Adecco Group: Annual Report 2020

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Making the future work for everyone


The Adecco Group is the world’s leading talent solutions and advisory company driven by a powerful purpose – to make the future work for everyone. Our 360° solutions offering enables sustainable and lifelong employability for individuals and empowers organisations to optimise their workforces.

Through our new strategy – Future@Work – we will make a positive contribution towards the lives of even more individuals, and continue to support the growth of our clients and the wider economies in which we operate.

The world of work is undergoing unprecedented changes, with Covid-19 accelerating the existing megatrends. At the Adecco Group, we will continue to be the preferred partner for all HR solutions. With our unique 360° solutions offering, we have the opportunity to lead the way in shaping the new future of work. Our Future@Work strategy represents the next chapter in our evolution and firmly places our purpose at the centre of everything we do. By making the future work for everyone we want to enable sustainable and lifelong employability for individuals and empower organisations to optimise their workforces.

32,000

full-time equivalent employees

100,000

clients

2 million

associates on assignment daily

Future@Work


Building on the achievements of our previous cycle, our new strategic vision aims to enable sustainable and lifelong employability for individuals and empower organisations to optimise their workforce. This will create opportunities to improve our growth and margin, and to further embed digital at the core of our business.

Adecco
Adecco
Our workforce solutions offering is unparalleled in its global scale, local knowledge, consistent quality and innovative use of digital tools. We place 600,000 associates into roles daily, enabling flexibility and agility for our clients. As a career partner, we support the employability of our associates and are committed to their success. We stand out in our commitment to operating responsibly, our belief in the potential of people, and always being there when needed.
Talent Solutions
Talent Solutions
We help organisations and individuals succeed in the evolving world of work by transforming workforces, building new skills and capabilities and matching talent with opportunity. As both an advisory firm and solutions delivery partner, we support organisations across the HR spectrum, and individuals across their career journey. We specialise in building employability, and optimising talent and human capital, through our three specialist areas of Reskilling & Upskilling, Workforce Transformation, and Talent Placement. Our leading global brands include LHH, General Assembly, Spring, and Badenoch and Clark.
Moids
Modis
We help organisations and individuals succeed in the evolving world of work by transforming workforces, building new skills and capabilities and matching talent with opportunity. As both an advisory firm and solutions delivery partner, we support organisations across the HR spectrum, and individuals across their career journey. We specialise in building employability, and optimising talent and human capital, through our three specialist areas of Reskilling & Upskilling, Workforce Transformation, and Talent Placement. Our leading global brands include LHH, General Assembly, Spring, and Badenoch and Clark.

Four Sustainabilty priorities


To achieve our purpose, our four strategic sustainability priorities focus on where we can most effectively drive impact. As a talent solutions and advisory company, that ultimately means improving employability and providing access to work.

Group 69872x
Skilling and enabling Workers
Working closely with our clients and other partners to help address talent shortages and skills imbalances, enabling workers to gain necessary skills as they progress through their careers, and preparing underserved populations for the labour market.
Group 69862x
Attracting, engaging and retaining talent
Creating the enabling environment for our people to thrive and realise their full potential. Anticipating and addressing their needs, recognizing and rewarding them for their commitment, and providing them with a fulfilling career path.
Group 69882x
Promoting diversity and inclusion
Using our expertise and energy to improve everyone’s chance of being part of the world of work. Promoting an accessible, positive, respectful, inclusive and healthy work culture, united towards a common purpose.

Evolving our approach for the new world of work


Last year marked the end of the Group’s previous strategy cycle, and the transition to ‘Future@Work’. It represents a natural evolution and is intended to guide the Group for the next three to five years and beyond. The achievements of the previous ‘Perform, Transform and Innovate’ strategy cycle have helped lay the foundations for the ongoing transformation of the company, while positioning the business for profitable growth and broader stakeholder value creation.

1
Perform
Operating discipline, strong cashflow generation, and a progressive dividend.

Key programmes: Segmentation, Pricing, ‘PERFORM’
2
Transform
Adapting our core business to differentiate and take profitable market share.

Key programmes: GrowTogether
3
Transform
Capturing new growth opportunities, leveraging the megatrends.

Key programmes: Ventures

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