#1. Why empathy is the key theme for 2020
Regular readers will know how much we prize soft skills and the evidence for their importance keeps coming. Amy Blaschka, at Forbes, has been digging into LinkedIn’s Global Talent Trends report for 2020 and argues that all four key trends depend on empathy. “Empathy is about putting yourself in someone else’s shoes and seeing things from their perspective,” she writes. In an age of AI and fusion skills, human-centered skills such as empathy will be vital to lifelong learning and development.
💡 Investing in soft skills is a must, not a luxury! Soft skills will make your company more competitive and your employees happier.