However, personalisation goes beyond technology. As workspace shrinks, it becomes more important to allow workers to personalise the area around them, marking out a little territory in an open-plan office. Meanwhile, the benefits available to employees can be customised too, allowing employees to create a package that works for them.
Younger workers demand flexibility
There are good reasons for doing this. Research shows that employees who can customise their personal space are happier and more productive. Those who have some control over their working routines and more balance with their personal lives are less stressed and less likely to burnout. Finally, people work faster when using their own devices.
As new generations come into the workforce, they expect different things from an employer. Younger workers want flexibility and a better work-life balance. A personalised approach to technology and the workspace can quickly expand to a desire for an entirely personal working structure, particularly as the gig economy rises. Indeed, for many employees, flexibility is now almost as important as salary when it comes to taking a job.
A challenge for employers
Personalisation can be a complex challenge for employers, however. BYOD and BYOS have long presented a challenge to corporate IT departments, as they try to integrate multiple devices and platforms so that work can happen seamlessly, but also securely.
Meanwhile, too much personalisation, for example of digital learning tools and employee wellbeing initiatives can be dehumanising. The purpose of introducing new apps and online platforms to personalise our workplace experience should be to enhance our human interactions, not to replace them.