Soft skills development may sound like a nice value-add where professionals and markets can afford it. But the reality may surprise you: soft skills training is seen as an essential, not an extra, in helping organizations around the world to deliver top performance. For example:
Ghana’s Beige Foundation has provided soft skills training to 300 recent graduates since 2015. The project aims to help graduates transition from the campus to the workplace.
India’s Central Industrial Security Force (CISF) is providing soft skills training to 250 employees. CISF manages security in the Delhi Metro network and expects the program to improve staff interactions with passengers, especially tourists. Previous training was so successful that CISF has added soft skills trainers to its staff.
Peru played host in October 2016 to the Asia-Pacific Economic Cooperation (APEC) Forum, which met in Lima for the International Symposium on Strategies for Strengthening Employability (Soft) Skills: Facilitating Quality Growth Through Upskilling. Peru plans to create a knowledge exchange network in pursuit of best practice in developing soft skills to strengthen employability.
South African Chief Financial Officers are enrolling in soft skills training so they can become equipped to transition from operational and risk management responsibilities. Their roles are evolving, and they are expected to be able to create narratives of their companies’ stories and to serve as strategists, catalysts, and leaders.
United Arab Emirates soft skills champion Dr. Dala Farouki Kakos, chief education and strategy officer of Valour Ventures in Dubai, has published works that promote soft skills as the foundation of “lifelong learning and lifelong job security.”
United Kingdom: A survey found that 90 percent of responding employers advise new graduates to focus on soft skills in equal measure with grades and experience. Before scheduling interviews, 23 percent review candidates’ social media presence for insights into their personality type and style of interacting with others.
Strong communication, interpersonal, and social skills are recognized throughout the world as drivers of enhanced customer relationships, improved collaboration and productivity, and increased employee engagement and teamwork. With that in mind, soft skills training has become a core business value throughout the world—across cultures, economies, and strategies for growth. To learn more about these and other stories of global soft skills development initiatives,