Policies and Guidelines

Our policies and guidelines are a key element of our approach to responsible business conduct. They define how we want to do our business, what we expect of ourselves and our business partners throughout the world. They are updated on a regular basis to ensure continued alignment with evolving legislation, regulation, best practices and expectations.

The following provides access to our publicly available documents. These are complemented by many more internal policies, guidelines, and documents e.g. in the area of human resources, data security and privacy, compliance including anti-bribery and corruption, finance and accounting, tax, procurement, or IT.

Measuring our progress

Our integrated approach to doing business sustainably is mirrored in the way we report, reflecting our holistic understanding of value creation. We regularly report on our performance to build trust and credibility with our stakeholders.

As part of our commitment to continuously strengthen what we measure and disclose, in December 2020 the Adecco Group confirmed its commitment to adopt and gradually implement the Stakeholder Capitalism Metrics framework sponsored by the WEF’s International Business Council – a core set of metrics and disclosures intended to align mainstream reporting on performance against ESG indicators with the aim to bring greater comparability and consistency to ESG reporting. In the 2020 Annual Report, for the first we also reported against the recommendations of the Task Force on Climate-related Financial Disclosures and the Sustainability Accounting Standards Board framework for the professional & commercial services industry. We are committed to further increasing disclosures against these standards in 2021.     

  • 2020 CDP Submission

  • 2019 Integrated Annual Report

  • 2019 GRI Content Index

  • We also use stakeholder feedback provided through customer surveys (such as NPS) and employee surveys (such as Great Place to Work® and Peakon) to monitor our progress and improve our performance, and benchmark our performance through external ratings such as EcoVadis, Sustainalytics, CDP or FTSE4Good.

Position papers and key publications

We enable millions of careers every year. This provides us with unique access to and understanding of the world of work, the labour markets both locally and globally, and related topics. It is our ambition to use this deep market expertise and these unique insights to guide public, private and social sectors on the future of work, and the challenges associated with it. To find long-term, sustainable solutions, we need to engage in open, constructive discussions and be transparent about our views.

The following provides a selection of position papers and recent publications on key issues around three crucial topics: the New World of Work, Employability & Skills, and the Regulatory Framework.

The New World of Work:

- Work and security in the age of platforms

- Our commitment to quality work 

- Flexible Working 

- Resetting normal: Defining the new era of work 

- Creating a new social contract for work in the 21st century:

Employability & Skills:

-Employability, not only employment

-The new ROI: A Return on Individuals

-Individual Learning Accounts

-Youth Employability Solutions Infosheet

Regulatory Framework:

-Comparing the outcomes of governments’ responses to Covid-19: Analysis of October 2020

-The cooperation imperative in the Reset Normal

-Talent Mobility and Migration