Our sustainability framework

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At the Adecco Group, we believe the private sector has a critical role to play in helping to rebalance our world for the benefit of all. And we are committed to playing our part: being respectful to our stakeholders, the society we are a part of, and the planet we live on – ultimately making the future work for everyone.

As a business, our very reason for existing is the success of people. Through our core business, we seek to enable sustainable and lifelong employability for individuals across the globe and empower organisations to optimise their workforces. We aspire to positively influence the world of work and lead by example in how we conduct our business and address society’s most pressing challenges. This helps deliver economic value for our shareholders and stakeholders, and positive impact for global and local economies. To achieve this ambitious aim, we need to consistently push ourselves to be and do better.

Our sustainability goals

For us, our purpose translates into working towards four strategic sustainability goals that address the work-related needs of our core stakeholder groups: candidates and associates, clients, colleagues, investors, and institutions and society more broadly. Goals that we believe have never been more important than now. This enables us to contribute directly to the achievement of the UN Sustainable Development Agenda – a shared vision of a better, more equitable and sustainable future.
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Facilitate employability and access to work
If the economy and society are to prosper, we need to unlock hidden pools of talent and increase the employability for all – so , so that nobody is left behind. Our vision is of a world where all people have the right skills to gain, or maintain, access to the world of work and are enabled to reach their full potential, and where every job provides fair remuneration and decent working conditions. We thus seek to leverage the knowhow and resources of the Group and other stakeholders to unlock human potential so that the future of work is accessible and open to all.
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Be a trusted partner to clients
Our clients are key to our success. We don’t just want to be a supplier, but a trusted long-term partner that meets their needs now, as well as considers their ongoing talent requirements. We are committed to working hand in hand to provide tailored service and product offerings, built on a deep understanding of our clients’ needs and challenges. We want to be the partner of choice, steadfast in our commitment to responsible business conduct, thus helping our clients meet their own sustainability-related objectives.
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Be an employer of choice
We are only as strong as our people. To lead the world of work and create value for all our stakeholders, we thus need – and want – to set the standard as a world-class employer for our current and future talent. Our ambition is to create an inclusive, positive, respectful and healthy work environment. We want everyone who works with, through or for us to be engaged and feel valued, inspired and empowered to thrive, united by our purpose of making the future work for everyone.
This is underpinned by three global public commitments, complemented by further internal quantitative and qualitative targets and objectives:
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Our material issues - sustainability priorities and fundamentals

The bedrock to achieving this our vision is a deep understanding of the issues most material to our business and to our stakeholders. Building on related work in previous years, over the course of 2018, we conducted a comprehensive process to identify and prioritise these issues.


We started with an analysis of existing work, international standards, regulations and best practices. To validate and prioritise our findings, we then engaged extensively with internal and external stakeholders, including clients, associates, colleagues, investors, suppliers, and representatives from institutions and the public at large, be it through an online dialogue with experts, a public online survey, internal workshops or private meetings. We continuously refined the list of topics based on the following criteria:


  1. The importance to our stakeholders;

  2. The importance to our business, based on each topic’s strategic fit, the impact on our business and values, potential opportunities and risks, and the innovation potential; and

  3. The impacts of our activities on sustainable development along our value chain.


The result: ten factors that have the greatest impact on our ability to create shared value. We divide them into two categories:


Sustainability priorities: areas that are core to our business, where we can play a key role in addressing them and having a positive impact

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Sustainability fundamentals: areas that are fundamental to our license to operate, where we want to ensure we have best practices in place.

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We continue to engage with a broad set of stakeholders to harness their insights, build trust, continuously validate our efforts and ensure we continue to be on the right track.

Contributing to the UN Sustainable Development Agenda 2030

The United Nations Sustainable Development Goals (SDGs) were adopted in September 2015 by all member states of the United Nations. They set out a roadmap for working collectively to address the global challenges we face and achieve a better, more equitable and sustainable future for all.


Achieving the SDGs requires determined action by all sectors in society – including our business. At the Adecco Group, we are fully committed to playing our part. We strongly believe that with our scale and reach as a multinational company, we can help achieve several of the SDGs – and are committed to doing so. As thea world’s -leading HR talent solutions and advisory companyprovider, we have a tremendous opportunity – and responsibility – to harness our expertise and resources to contribute to the achievement of this important vision. While as a multinational corporation we have touchpoints with almost every SDG, we focus our strategic efforts most closely on those where we can make the biggest difference through our core business:, we can particularly help unlock future potential, facilitate access to work and enable better economic development, wellbeing, livelihoods and security.

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